In each ward you will meet various kinds of professions. Each is responsible for different things.
Please ask what their profession involves if you would like to learn more.
They will all wear a badge supplied from the Trust identifying themselves.
Please inform a senior member of staff if you suspect anybody unauthorised in the wards.
(based opposite the Café on the ground floor)
A case manager will be assigned to you at an early stage:
For more information about Case Management, click here
(First Floor, adjacent to St Andrew’s Ward)
For more information about clinical psychology, click here
This is the senior doctor who is responsible for your medical care.
For further information on the Consultant’s team, click here
Dieticians with specialist knowledge in SCI are available to provide nutritional assessment, intervention and education to patients and their families.
Dietetic referral can be made via Healthcare Professionals or at the patient’s request.
You know yourself and your eating habits and history of weight and nutrition best, so if this is something you are concerned about, please ask for referral to the dietician.
Counselling offers support for any family member.
Nurses form the largest working group within the National Spinal Injuries Centre, and each area of care has its own group of specialist nurses.
Each ward has a Ward Manager, who has responsibility for the smooth running of their nursing team, and is the person to whom any concerns, comments or compliments should be addressed.
Matrons provide senior clinical leadership, specialist clinical knowledge and expertise in their related field.
If you have any concerns or questions about your care during your inpatient stay, the Matron can assist with problems if the ward staffs are unable to do so.
To learn more about the nursing roles involved in your care and rehabilitation, click here
An OT will help you become as independent as possible with daily living tasks:
Free-to-use personal service.
We’re here to take care of all your non-medical needs, making your time with us that little bit easier.
We’re available Monday – Friday and can be contacted by email or telephone:
Telephone: 07917 233 766
Note: For more details on how the Patient Concierge Service can help, please click this link
(Situated next to the café)
The Patient Education team is responsible for organising the Patient Education Programme covering Spinal Cord Injury (SCI) related topics.
The Spinal Injuries Association (SIA) has SCI peer advisers working at all the Spinal Injury Centres.
Back Up has Outreach and support coordinators who are also present in the centre on a weekly basis
Aspire has a designated Independent living advisor who visits twice a week, usually on Wednesdays and Thursdays.
NOTE: You will have the chance to meet these representatives during a Patient education group session called ‘’ Charity Support’’. They all wear shirts customised for their organisation and carry an ID badge.
A physiotherapist will assess you within the first 24 hours after admission:
These therapists assess both communication and swallowing difficulties which may have resulted from Spinal Cord Injury.