Visiting times

Visiting Times

Visiting times are generally between the hours of 10am-10pm.
However, it should be taken into consideration that personal care needs may need to be addressed and will take priority over visitors.

It is essential that patients are allowed adequate time to rest and recuperate following trauma and/or surgery, and to allow clinical staff time to review patients.
    • We would be grateful if you could adhere to set visiting times, which vary from ward to ward, unless alternative arrangements have been agreed with the ward or department manager.
Please also note that there is no visiting on the wards between 12.00 p.m. and 1.15 p.m. unless you are assisting your relative with their lunch.
    • Children are welcome on most of the wards at the discretion of the ward manager and as long as they are supervised.
    • Parents and children are also welcome to use the Family Room.
    • Visitors are asked to use the alcohol gel provided at the entrance to each ward to help us achieve high standards of infection control.
    • A cash machine is situated near the new spinal café and it is the only one in the hospital.
    • Baby changing facilities are available in one of the disabled toilets next to the main entrance doors to the Spinal Centre.

The Ward Meal and Beverage Service

During your stay you can expect the ward meal and beverage service routine to be as follows, although times may vary depending on the ward routine.

NHS Mealtime Service

You will be asked to complete a menu card every day. 

  • For patients who are mobile you can choose to have your meal on the ward or in the Oasis Café.
  • The menu card has symbols next to certain foods to help you choose an appropriate meal should you have particular dietary requirements. 

Please don’t forget to ask the catering staff taking your order to point out the different symbols next to each meal option. 
These include:

NOTE: Alternative menus are available to all patients with cultural and religious needs.  If you require a special diet during your stay, the ward staff can refer you to the Dietetic Department.

Snack Box

If you have missed a meal because you were having treatment or tests, or have been admitted and not had the opportunity of a meal, then a Snack Box is available. 

  • It is also available should you want a lighter alternative to the normal menu. 
  • This service is available 24hrs a day; just ask the ward staff to request one on your behalf through the catering department during the day, or via the Portering service in the evening.

You may choose up to 3 of the following items to go in your snack box:

    • Egg sandwich
    • Cheese sandwich
    • Bread, butter and jam
    • Orange juice
    • Fresh fruit
    • Fruit Yoghurt
    • Box of cereal, cornflakes or weetabix
    • Chocolate bar
    • Cheese & biscuits with butter or spread
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