Case Manager

The role of the Case Manager is to support parents in dealing with the practical impact of their child’s injury both in the often lengthy hospital admission and in preparation for going home.

The Case Manager, along with the named nurse, acts as a link between you, services and agencies. 

• Planning, preparing, liaising and co-coordinating for your child/adolescent effective return to home is a primary focus for the case manager.
• The case manager will also organise the discharge planning family meeting, where relevant members of the team meet with the young person and family to share, plan and process the progress towards discharge and home.
• The case manager co-ordinates the discharge planning meetings with representatives of housing, social services education and any others if needed, to ensure rehabilitation can continue when you go home (if required) and that the discharge process is as smooth as possible.